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How to Unblock Your Email Server (Whitelist Instructions) and MS Outlook


If you are not receiving Our Kehila updates each week or as they happen, your email service provider may be blocking ourkehila.com with their stringent filters.  Which means you will not receive important notices that affects our community. Here are instructions on how to unblock and add us to your whitelist.  A whitelist is a list of email addresses from which you want to receive email.  Adding our address to your whitelist ensures that our email will not be filtered as spam.

Here are whitelisting instructions for some of the major email service providers. The minimum we suggest you do is to add the 'from' email address (info@ourkehila.com)  into your email system's address book.  

Select which email service you are using below, and you will go to the instructions for that service:

AOL  |  Gmail  |  Hotmail  |  Mozilla Thunderbird  |  Netscape  |  Microsoft Outlook  |  Yahoo  |Optonline  |  Others


 

AOL

Add  info@ourkehila.com  to your AOL address book:

  1. Click the "Mail Options" menu and select "Address Book".
  2. Inside the "Address Book" window, click the "Add" button.
  3. Inside the "Address Card for New Contact" window cut and paste info@ourkehila.com  into the "Other E-Mail" field.
  4. Make info@ourkehila.com  the "Primary E-Mail" address by checking the associated check box to the right of it.
  5. Click the "Save" button.

If the mailing is in your SPAM Folder, you can open the email and click the "This Is Not Spam" button.

http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=220979


 

Gmail

Add  info@ourkehila.com  to your Gmail Contacts List:

  1. Click "Contacts" along the left side of any Gmail page.
  2. Click "Create Contact".
  3. Copy and paste info@ourkehila.com  into the primary email address dialog box.
  4. Click "Save".
If the mailing is in your SPAM folder, check the box next to the mailing and click the "Not Spam" button along the top.

http://www.youtube.com/watch?v=d8mg_CB7s8M


 

Hotmail

Add  info@ourkehila.com  to your Hotmail Safe List:

  1. Open your mailbox and click “Options” (upper right hand corner).
  2. Click the “Junk E-Mail Protection” link.
  3. Select the “Safe List” link.
  4. Copy and paste info@ourkehila.com  into the dialog box titled “Type an address or domain”.
  5. Click the “Add” button next to the dialog box.
If the mailing is in your "Junk E-Mail Folder", open the email and click the "Not Junk" button. 

You should also check that the mailing's email address is not in your Blocked Senders list.  You can find your Blocked Senders list by following the directions above and going to "Blocked Senders List" instead of "Safe List".  If you see the mailing's info@ourkehila.com  on this list, select it and click the Remove button. 

http://www.youtube.com/watch?v=OxR-ZmCeIMg


 

Mozilla Thunderbird

Add  info@ourkehila.com  to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.

Add an address into your Personal Address Book:

  1. Click the "Address Book" button.
  2. Make sure the Personal Address Book is highlighted.
  3. Click the "New Card" button.
  4. Under the "Contact" tab, copy and paste info@ourkehila.com into the Email dialog box.
  5. Click "OK".
White list your Personal Address Book:
  1. From the main drop down menu, select "Tools -< Junk Mail Controls..."
  2. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
  3. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail".
  4. Click "OK".
If the mailing is in your junk folder, right-click the mailing and choose "Mark -< As Not Junk".

 

Netscape Mail

Set up a filter to redirect info@ourkehila.com to receive into your inbox:
 

  1. From the Edit drop down menu, select "Message Filters".
  2. Click "New", and give the new filter a name (e.g. "OurKehila").
  3. Change the drop down on the left to "sender" and the one in the middle to "is".
  4. Copy and paste info@ourkehila.com into the box on the right.
  5. Make the bottom two drop downs "Move to folder" and "Inbox".
  6. Click "OK".
  7. Make sure that your new filter is located at the top of the Message Filter list so it is run before any spam filter.

 

Microsoft Outlook

Add the address you want to receive mailings from to your Safe Senders list:

Depending on whether you have an email message from the sender you want to add or you know their email address:
  • If you have an email message from the sender you want to whitelist or add:
    1. Right-click the message of the sender you want to whitelist.
    2. Select the appropriate action.
      • In 2007, select Junk E-mail, then select Add Sender to Safe Senders List.
      • In 2010 / 2013, select Junk, then select Never Block Sender,
    3. If prompted to confirm, click OK.
  • If you don't have an email message from the sender but know their email address:
    1. View the junk email options.
      • In 2007, from the Tools drop-down list, select Options..., and then click the Junk E-mail... button.
      • In 2010 / 2013, under the Home tab, in the Delete group, click the Junk button, and then select Junk E-mail Options....
    2. Select the Safe Senders tab.
    3. For each sender you want to whitelist:
      1. Click the Add... button.
      2. In the Enter an e-mail address or Internet domain name to be added to the list. text box, type the email address of the person you want to whitelist.
      3. Click OK.
    4. If not already checked, place a check in the Also trust e-mail from my Contacts check box.
    5. Click OK.
    6. In 2007, click OK.

For Outlook 2003:

  1. On the Tools menu, click "Options".
  2. On the Preferences tab, click "Junk E-mail".
  3. On the Safe Senders tab, click "Add".
  4. In the Add address box, copy and paste in info@ourkehila.com and click OK.
If you are using a different version of Outlook you can add the  info@ourkehila.com  to your Address Book. This can be done by opening the email, right clicking the info@ourkehila.com , and selecting "Add To Contacts". You can also access your Address Book via the tools drop down menu.

 


 

Yahoo

Set up a filter to redirect info@ourkehila.com  in your inbox:

  1. Open your mailbox and click on "Mail Options" (upper right hand corner).
  2. Select "Filters" under the Management column.
  3. Click the "Add" button on the Filters page.
  4. In the "From header:" row, make the drop down "contains" and put  info@ourkehila.com  in the box.
  5. At the bottom of the page Click the "Choose Folder" pull down menu and select "Inbox".
  6. Click the "Add Filter" button.
If the mailing is in your Yahoo Bulk Folder open the email and click the "Not Spam" button. You should also check that the mailing's email address is not in your "Blocked Addresses" list.  You can find your "Blocked Addresses" list by clicking "Mail Options" and then clicking the "Blocked Addresses" link under the Spam column.  If you see the mailing's info@ourkehila.com  on this list, select it and click the "Remove Block" button. 

http://www.woopid.com/video/1082/Unblocking-Email-Addresses


 

Optonline

(From Optonline Help http://www.optimum.net/Webmail/mail.html ):

General E-Mail Preferences

Blocked Sender List.  To accept e-mail from a person or company, just remove their address from this list by clicking Unblock.


 

Others

The most common way to whitelist an address is to add it to your address book, white list, or safe list.  There is no universal way to whitelist an address, so if this is not an option, you will have to consult the help section associated with your email application.  They should have instructions on how to whitelist an address there.